Consumer Information

Why is this information posted?

In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, Wildflower Haven Therapy PLLC provides this information to aid clients and members of the public with knowing how to request healthcare records, contacting the state licensing board, and filing a consumer complaint.

How to Request Your Health Care Records

Clients have the right to request their health care records:

To request your records:

  1. Submit a written request by email to info@wildflowerhaventherapy.com or send a message via the secure portal found in Jane.

  2. Include your full name, date of birth, and what specific records you are requesting access to.

  3. These requests may be subject to identity verification for your safety, privacy, and confidentiality. They may also be subject to applicable fees as permitted by law.

If you have any questions about requesting records, please contact us directly using the contact info listed on this website.

Licensing and Regulatory Information

This practice and its clinician are licensed and regulated by the state of Texas.

Behavioral Health Executive Council (BHEC)

333 Guadalupe Street, Suite 3-900 Austin, TX 78701

Phone: (512) 305- 7700

Website: https://bhec.texas.gov

You may contact BHEC to verify license or learn more about our professional standards.

How to File a Complaint

If you believe your rights have been violated and wish to file a consumer complaint, you may contact the Office of the Texas Attorney General’s Consumer Protection Division.

You can file a complaint online:

Behavioral Health Executive Council (BHEC) Complaint Portal:

http://bhec.texas.gov/discipline-and-complaints/

Phone: (512) 305-7700

You may also contact our practice directly to discuss any concerns at info@wildflowerhaventherapy.com